Terms and Conditions

Website Use

By browsing this website, you acknowledge these Terms. By purchasing a course, creating an account, you expressly agree to be legally bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you must not complete your purchase.

The terms “Oliver Publishing,” “Oliver’s Learning,” “Oliver Solutions,” “us,” “we,” and “our” refer to Oliver Publishing Incorporated, located at:

151 Bloor Street West
Toronto, Ontario, Canada M5S 1S4

The term “you” refers to the user, purchaser, or subscriber.


General Website Terms

The content of this website is for general information and use only. It is subject to change without notice.

Neither we nor any third party provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

We are not in the business of providing professional legal, financial, accounting, or other professional advice.


Course Activation and Completion Period

For the purposes of these Terms, the Training Program refers to the interactive assessment system forming the LLQP Training Program.

Students may access course materials upon purchase, including instructional materials and prerequisite learning content.

Training Program Activation occurs when a student first engages with the interactive Training Program within the core LLQP course.

For LLQP courses, the twelve (12) month completion period begins upon Training Program Activation.

Interaction with prerequisite assessments outside the core LLQP Training Program does not trigger Training Program Activation and does not begin the twelve (12) month completion period.


Limitation of Liability

To the fullest extent permitted by applicable law, Oliver Publishing’s total aggregate liability arising out of or relating to any course, subscription, or these Terms shall not exceed the total amount paid by you to Oliver Publishing in the twelve (12) months preceding the claim.

We shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, business interruption, or loss of data.

Nothing in these Terms limits liability that cannot be excluded under applicable consumer protection legislation.


Intellectual Property

This website contains material owned by or licensed to us, including design, layout, appearance, graphics, course materials, multimedia, tutorials, and related content.

Reproduction is prohibited except in accordance with applicable copyright law. No product owned by Oliver’s Learning may be copied, reproduced, sold, resold, distributed, transmitted, shared, screen recorded, or otherwise exploited without prior written consent.

Unauthorized use of this website may give rise to a claim for damages and/or criminal charges.


Third-Party Links

This website may include links to other websites for convenience. These links do not signify endorsement. We are not responsible for the content of linked websites.


Course & Licensing Disclaimer

The purchase of Oliver’s Learning study notes or exam preparation materials does not constitute enrollment in any licensing course. Our materials are designed to assist in understanding course content.

You must register directly with the relevant licensing body or course provider to obtain official materials and sit for examinations.

Oliver’s Learning is an independent supplier of educational services and is not sponsored, licensed, or endorsed by any industry organization unless expressly stated.


Annual Program Refund Policy

Annual course purchases may be eligible for a refund if the Training Program has not been activated.

Training Program Activation is defined in the “Course Activation and Completion Period” section of these Terms.

For refund eligibility purposes, engagement with the Training Program within the LLQP course or with any prerequisite interactive assessment within the course platform constitutes course commencement and renders the course non-refundable.

By engaging with any interactive assessment within the course platform, you acknowledge that the course has commenced for refund eligibility purposes and that the refund eligibility conditions described in these Terms apply.

Access to course materials for viewing purposes alone does not constitute Training Program Activation. However, engaging with any interactive assessment within the course platform constitutes course commencement for refund eligibility purposes.


Pricing Changes

Material changes will be communicated in advance. If you do not agree, you may cancel before the change takes effect. Continued use constitutes acceptance.


LLQP ATTEMPT AND EXPIRY POLICY

Each module allows four attempts. Failure on the fourth attempt results in expiry.

Upon expiry:

  • Access ends;
  • Records may be retained for compliance purposes;
  • Re-enrollment is required.

RETURN POLICY

Printed books may be returned within 10 days if unmarked and in saleable condition.

Online courses are non-refundable once any interactive assessment within the course platform has been accessed and are non-transferable.

Administrative changes are subject to a $35 fee.


Force Majeure

We are not liable for delays or failure due to events beyond our reasonable control.


Governing Law

These Terms are governed by the laws of Ontario and the applicable laws of Canada, except where the Quebec Consumer Protection Act or other mandatory laws apply.


Severability

If any provision is unenforceable, the remainder remains in effect.